Privacy Policy

1. Introduction

Manzanos Wines USA LLC ("Company," "we," "us," or "our") operates the website manzanoswinesusa.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. By using the Site, you consent to the practices described herein.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

• Submit a contact or inquiry form
• Subscribe to our newsletter or mailing list
• Request information about our wines or distribution
• Communicate with us via email or phone

This information may include your name, email address, phone number, company name, and any other details you choose to provide.

Automatically Collected Information

When you visit the Site, we may automatically collect certain information about your device and usage, including:

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent on pages, and referring URLs
• Cookies, pixel tags, and similar tracking technologies (see Section 4)

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and fulfill your requests
• Send marketing and promotional communications (with your consent)
• Improve and optimize our Site and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations and protect our rights
• Detect and prevent fraud or security incidents

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. These include:

• Essential Cookies: Necessary for the Site to function properly.
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site. For more information on cookies, visit allaboutcookies.org.

5. Third-Party Services

We may use third-party service providers to assist with analytics, email marketing, hosting, and other operations. These providers may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes. These may include:

• Google Analytics (website analytics)
• Email service providers for marketing communications
• Cloud hosting providers

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 24 months. You may request deletion of your data at any time (see Section 8).

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

California Residents (CCPA / CalOPPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, disclose, and sell
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal data)
• Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at hello@manzanos.com. We will verify your identity before processing your request and respond within 45 days as required by law.

European Economic Area Residents (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at hello@manzanos.com. You also have the right to lodge a complaint with your local data protection authority.

9. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals. Our Site currently does not respond to DNT signals. We will update this policy if we adopt a DNT standard in the future, as required by CalOPPA.

10. Email Communications (CAN-SPAM Act)

We comply with the CAN-SPAM Act. When you provide your email address, we may send marketing or promotional communications. Every marketing email includes:

• A clear identification of us as the sender
• Our physical mailing address
• A clear and conspicuous unsubscribe mechanism

You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly. We will process your opt-out request within 10 business days.

11. Children's Privacy

Our Site and services are intended for individuals who are at least 21 years of age. We do not knowingly collect personal information from anyone under 21. This exceeds the minimum age requirements under the Children's Online Privacy Protection Act (COPPA), which protects children under 13. If we learn that we have collected personal information from a person under 21, we will delete that information promptly. If you believe we have collected information from a minor, please contact us immediately at hello@manzanos.com.

12. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to such transfers.

13. Links to Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of the Site after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: